We Can Handle Just About Anything

You Have Problems, We Have Solutions

Services That Help You Succeed Online

Let’s face it: The world is becoming more connected than ever. It is more important than ever to excel in the digital space. What’s more, you need a custom solution, not a generic one-size-fits-all package, because your situation is never exactly the same as anyone else’s. Nothing is worse than having solutions that just don’t fit your problems. We’re here to help!

We tailor our services to your needs and budget, because one size does not fit all

WE follow Best-Practise Processes to Ensure Success

Our Creative Process Overview

  • Step 1

    First Contact

    We run into each other, whether online or in person, and establish mutual interest. Ideally we like you to fill in the contact us form, to provide more background information about your current situation and needs, so we can start doing research before the next step.

  • Step 2

    Creative Brief Meeting

    We set up a time and place to have either an online, telephonic or in person meeting. The purpose of this meeting is for us to learn enough about you and your project so we can compile a creative brief of your project. In engineering terms, in this meeting we'll elicit user requirements and scope

  • Step 3

    Creative Brief Approval

    We compile a creative brief, that contains the design and development specifications and parameters of your project. It will serve as the cornerstone of our joint goals, scope, roles and responsibilities, performance indicators, timeframes, reporting frequency, budget and payment terms. Some iterative tweaks may be necessary, until both parties approve the creative brief.

  • Step 4


    We do a market analysis to understand your industry, your target and peripheral audience, and your competitors. We do a SWOT analysis of your brand and any other contextual research required. We document the findings to help guide our further efforts.

  • Step 5


    We synthesise what we've learned in a creative brainstorming session, which ends with a mind map of related ideas. We eliminate the bad ideas and elaborate on the good ones, until we're left with only diamonds. We relate this back to the creative brief and market research to ensure we're within your boundary parameters.

  • Step 6

    Design & Prototyping

    We design and prototype the winning ideas. Depending on the work scope, we may submit rough drafts to you for your perusal and early feedback, so we can make adjustments where necessary.

  • Step 7

    Develop & Refine

    We flesh out the early prototypes, checking against the creative brief and research. Depending on the work, we may submit spot checks to you for progress reporting and feedback. We may also request feedback from select users. We incorporate feedback, dot the i's and cross the t's, until we're happy with the results.

  • Step 8

    Test, test, test

    We test any software work and for creative aspects, we request user feedback from a small selected group. We also present our work to you for approval against the creative brief. We iterate over the design, develop & refine, and test phases until we reach go-ahead for launch.

  • Step 9


    Finally, it's time to go live, and showcase your campaign to the world! We constantly monitor initial response and reception. First impressions are important, and we want record, learn from and improve on those initial reactions.

  • Step 10

    Reporting & Analytics

    We report back on our findings from launch, for an agreed upon time period, to measure and communicate success, lessons, and recommendations. To measure is to know!

  • Step 11


    We evaluate project success and performance as per creative brief, document final findings and sign off the project as complete.

  • Step 12

    Follow Up

    We like to track long-term successes and value added, so we will follow up at longer, irregular intervals to see how you and your business is doing.

Note that on smaller projects or lower budgets, we may opt to combine steps or accommodate less modifications, in the interest of saving time and money. On bigger, higher budget projects, we endeavour to follow the process fully. The points in time when payment is required is not shown above, because this depends on the nature of the work and will be agreed upon in the creative brief. In this way, we tailor our services to your needs and your abilities.

WE HAVE Answers

Ask Us Anything

There are many reasons why you may not be receiving much traffic, and there are many options to correct whatever is wrong. The right options really depend on your website, your business, your goals and your budget. Chat to us to see how we can help!

It depends. If your website is based on WordPress, in many cases, we can. In some cases, it is better to start afresh. If your website is based on Magento or Shopify, then no. If your website is custom coded in Python or using .Net frameworks, then maybe.

Yes, we do. We design and develop websites to solve your pain-points.

Yes, we do, most of our websites are based on WordPress, because it is very customisable, open source, mobile responsive and very versatile. However, if need be, we can also develop custom coded websites, on a case-by-case basis.

No, we don’t. On Shopify, your data belongs to the Shopify platform. We prefer solutions where website owners have IP rights over their own data.

This is something we’ll be looking at offering in future. To start off with, we’ll offer apps that are converted from WordPress sites. Later we’ll expand to include custom coded, stand-alone apps.

It stands for Search Engine Optimisation. It refers to the process of letting search engines like Google, Yahoo and Bing know what specific websites and their content is about, so the search engine may choose to show that website’s contents as user search results.

Yes, we can, as per project agreement.

Yes, we most likely can. Unless you mean “design a space rocket”, in which case we can refer you to a friendly chap named Musk.

There are many ways, some tried and true, some quite out-of-the-box, and some sketchy. We do not endorse or implement the sketchy techniques. Keep it clean! Chat to us about which above-board methods are most suited to you and your business.

We can, but we prefer not to fully manage it. We prefer being involved in campaigns, content creation and scheduling, but that you chat with your followers yourself. Why? Because it will be more genuine and it will definitely show in the audience reaction. If need be, you can rent a unified inbox from us, so you can more easily manage chats and messages from multiple social media platforms all in one place.

Yes, we do. Let us know what you have in mind!

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